Frequently Asked Questions
Please read our FAQs before sending us a message
What Kind of Payments do you accept?
Paypal, Master Card, Visa, American Express, Discover. No CC details are kept onsite.
What are typical ship time?
Most items ship 2-3 business days. Candles and some other items may be as long as 5-7 business days
What Carriers do you use
We ship primarily USPS Priority. Some large items may have to ship UPS or common carrier. In these cases we will contact you with a shipping quote.
Do you ship to other countries overseas?
No. We will only sell and ship to the Continental United States, Alaska and Hawaii
Do you offer returns?
Since all our products come personalized we cannot offer returns. However if a product is defective upon arrival we will replace it. You are responsible for all shipping charges.